Effective Date: 12-12-2024
Med Alliance Billing is committed to protecting the privacy and confidentiality of the personal and sensitive information we collect and handle in the course of providing our medical billing, credentialing, and related services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
We may collect personal information, including but not limited to:
As part of providing medical billing services, we may handle PHI, including medical records, diagnoses, treatment information, and other data necessary for billing purposes.
We use the information we collect for the following purposes:
We implement a comprehensive approach to data protection and management to ensure the security of your information:
Encryption: All sensitive information, including Protected Health Information (PHI), is encrypted during transmission and at rest using industry-standard encryption protocols.
Access Control: Only authorized personnel with a need to know are granted access to sensitive data. Role-based access ensures minimal exposure to information.
Secure Servers: Our servers are hosted in secure data centers with physical security measures, firewalls, and intrusion detection systems.
Data Backup: We maintain regular backups of all critical data to ensure recoverability in case of hardware failure, data breaches, or other emergencies.
All employees undergo regular training on data privacy and security practices, including compliance with HIPAA and other relevant regulations.
We retain data only as long as it is necessary for the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, it is securely deleted or destroyed.
We periodically audit and monitor third-party service providers to ensure they meet our stringent security and privacy standards.
Your privacy is of utmost importance to us. We adhere to strict policies to ensure your personal information is handled responsibly and transparently. We do not sell, rent, or share any personal information, including SMS consent, to third parties or affiliates for marketing purposes.
We may disclose necessary information to insurance companies to facilitate claims processing, verify coverage, or obtain approvals required to deliver the services you need.
To provide our services efficiently, we may engage trusted third-party providers, such as payment processors, IT support teams, or other operational partners. These providers are contractually obligated to handle your information securely and solely for the purpose of performing their specific services.
We may disclose your information to regulatory authorities or other governmental agencies when required to comply with applicable laws, regulations, subpoenas, or legal processes.
As a healthcare provider or patient, you have the following rights:
To exercise these rights, please contact us at 205-974-6607.
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We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on our website with the revised effective date.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Med Alliance Billing
Email: info@medalliancebilling.com
Phone: 205-974-6607