Terms & Conditions

1. Introduction

This Terms of Service Agreement governs your access to and use of Med Alliance Billing and its associated services, including, but not limited to, SMS communications related to medical billing, payment reminders, and related notifications. By accessing or using the Website or its services, you agree to be bound by this Agreement. If you do not agree to these terms, you must not use the Website or its services.

We do not sell or share any SMS consent or personal information to third parties or affiliates for SMS or marketing purposes.

2. Scope of Services

Med Alliance Billing provides medical billing services and may deliver communications via electronic means, including SMS messages. This Agreement applies to all interactions with the Website and its services, whether as a registered user, guest, or recipient of SMS messages.

3. SMS Messaging Terms

3.1 Types of Messages

By opting in to receive SMS messages, you agree to receive text messages related to billing alerts, payment confirmations, appointment reminders, or other service-related notifications.

3.2 Messaging Frequency

Messages may be sent periodically based on the nature of your interaction with our services. The typical cadence is up to 5 messages per week. However, frequency may vary depending on your usage of our services.

3.3 Fees and Charges

Messages and data rates may apply. Your mobile carrier may charge fees for text messages, including, but not limited to, SMS delivery, message retrieval, or additional data usage. By opting in, you acknowledge that you are responsible for any such charges incurred.

3.4 Opt-In Procedure

To receive SMS messages, users must explicitly consent by opting in. This may include checking a designated consent box, entering a verification code, or replying to an SMS with a specified keyword.

3.5 Opt-Out Procedure

Users may opt out of receiving SMS messages at any time by replying "STOP" to any message received or by contacting our customer support team at 205-974-6607. Upon opting out, users will no longer receive SMS communications but may continue to receive email or other non-SMS notifications as permitted under this Agreement.

3.6 Data Handling and Privacy

All data collected through SMS interactions will be handled in accordance with our Privacy Policy, accessible at https://medalliancebilling.com/privacy-policy/.

4. Privacy Policy Link

We are committed to protecting your privacy. SMS Opt-In consent and the phone numbers we collect for the purpose of SMS will not be shared with third parties or affiliates in any circumstances.

For assistance, text HELP or visit our website at https://medalliancebilling.com/.

Visit https://medalliancebilling.com/privacy-policy/ for privacy policy and https://medalliancebilling.com/terms-conditions/ for Terms of Service.

5. Prohibited Activities

Users agree not to use the Website or its services for any unlawful, fraudulent, or unauthorized purposes, including, but not limited to:

  • Using the services to transmit unsolicited or spam messages.
  • Misrepresenting your identity or affiliation.
  • Interfering with the proper operation of the Website.

6. Limitation of Liability

To the maximum extent permitted by law, Med Alliance Billing shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to the use or inability to use the Website or its services, including SMS messaging. Users are solely responsible for ensuring compliance with their carrier’s terms and conditions.

7. Modifications to the Terms

Med Alliance Billing reserves the right to modify this Agreement at any time. Changes will be effective upon posting to the Website with the updated "Effective Date: 12-12-2024." Continued use of the Website or its services after any modifications constitutes your acceptance of the revised terms.

8. Contact Information

For inquiries or support related to this Agreement or our services, please contact us:

Email: info@medalliancebilling.com

Phone: 205-974-6607